Kelley Roy never settles for anything less than the best. In the face of COVID-19, she was a rock for home health caregivers and their clients in New London County.
When COVID-19 threatened the wellbeing of Assured Quality Homecare, LLC’s clients and the future of this family-owned business, frontline caregivers braved the uncertainties daily to keep their clients safe at home. Kelley Roy was the person who kept the Assured Quality Homecare team supported and calm through it all.
A registered nurse and clinical administrator, Kelley jumped into action, developing training videos, policies, and a COVID-19 tracking system. As a result of her best practices and hands-on approach, not one of their 61 clients or 80 caregivers tested positive for COVID-19 in 2020.
To address the severe shortage of professional in-home caregivers in New London County, Kelley helped launch a pilot training program with the Eastern Workforce Innovation Board, and she worked to launch a private duty nursing service, helping families get the medical help they need to keep their loved ones safe, healthy, and home.
“Kelley is a fantastic mentor and leader, and works harder than anyone we know” said her colleague Sula Everitt, who nominated her for the award.
Thank you Kelley for being an essential part of keeping people safe, healthy and home.
As part of Liberty Bank’s 1000 Thanks program, Kelley received $1,000. Liberty Bank’s 1000 Thanks program is aimed at recognizing employees of Liberty Bank business customers for going above and beyond in the face of COVID-19. Kelley was nominated by a colleague as an exceptional employee whose efforts made a tremendous impact on the community and the future of the business.
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