It allows you to access your account information and transfer funds from an Android smart phone, Android tablet, iPhone, iPad or Kindle Fire tablet.
It’s currently available to Online Banking customers with an Android smart phone, Android tablet, iPhone, iPad or Kindle Fire tablet.
First, you need to download it, so go to the iTunes App Store, Android Google Play Store or the Amazon Store and search “Liberty Bank.” Once you’ve downloaded it to your device, log in with the same login ID and password you use for Online Banking. No registration is required. The first time you log in, you’ll be prompted for a one-time passcode, which will be delivered to the phone number you registered with your Online Banking account. As with Online Banking, you’ll have the option to receive this passcode via a voice call or text message.
No, just the first time you log in from your Android, iPhone, iPad or Kindle Fire tablet. However, if you delete cookies on your mobile device, you will be prompted for a passcode every time you log in.
- View account balances and account history
- Make transfers (as long as you have more than one eligible account accessible through Online Banking)
- Request bill payments to existing payees
- Find the nearest Liberty Bank ATM or branch (smart phones only)
- Contact us via telephone
- View check images in your account history
Yes. Just like when you use Online Banking, Mobile Banking requires that you enter a login ID and password. In addition, all communication between your mobile device and Liberty Bank is encrypted, and your password and account information are never stored on your mobile device by Liberty Bank. Plus only the last 3 digits of your account number will be displayed on your device’s screen.
Yes. From your mobile device, you will need to log in using the same login ID and password you use for Online Banking.
After five unsuccessful login attempts you will be locked out of both the mobile app and Online Banking (accessible by PC). To unlock your account, please click on the “More” tab that is located on the log in page of your mobile app. Select “Recover Credentials” and follow the prompts to unlock and reset your password. Or you can contact our Customer Service Center at 888-570-0773 and we will be happy to assist you.
When you select an account name on the “Accounts” tab, you can scroll through the last 30 days of transactions. Want more? Click the “View More Transactions” button to view additional transactions.
The mobile app allows you to make an immediate transfer between accounts (as long as you have more than one account in Online Banking). To see scheduled transfers, or to edit or delete a scheduled transfer, please log into Online Banking from a PC.
Yes. Simply click on the “Transfer” button, select the account you would like debited and then select the loan you’d like to pay.
Click the “Log Out” button at the top right of the page to exit and return to the login screen. If you forget to log out, the system will automatically time out after five minutes of inactivity.
Yes, you can pay bills from your mobile app.
Yes, you can add new payees. To edit or delete a payee, please log into Online Banking from a PC.
If you have nicknames set up for your payees, then the nickname is what will be displayed in Mobile Banking. If you do not have a nickname set up, then the actual payee name will be displayed. If you wish, you can log into your Online Banking from a PC and edit a nickname to include the payee name to make it easier to recognize.
Changes made in Online Banking will be updated in your mobile app within 30 minutes.
For assistance with your accounts, click the “More” tab to find our support phone number, 888-570-0773 (smart phones only). For help regarding your specific mobile device and/or wireless Internet connectivity, please contact your wireless provider.
Selecting the “Remember” checkbox gives the app permission to save your Login ID so you will not have to enter it each time you log in. This information is masked and stored securely to keep your information safe. However, you will need to enter your password each time you log in.
No. For your security, when there has been no account activity for five minutes, the session times out and the mobile app login page displays a “Session Expired” message.
Yes. Check images are displayed in “Account Transactions.” Check icons are displayed next to transactions associated with withdrawal checks.
If your mobile phone/tablet is lost or stolen you should immediately call your mobile carrier to report it and cancel the service to that device or perform a remote lock or data wipe via another device.