Online & mobile banking: on your terms and your turf.

Online banking packs the power of a Liberty branch right into your home computer—or mobile device. Manage your accounts, pay bills, send money to anyone, and much, much more. Enrolling is easy and helps you gain the confidence to take on anything—from anywhere.

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Online Banking Overview (2:28)


Video Transcript

00:00:00 - 00:01:10

Introduction to Liberty Online Banking

Online banking with Liberty Bank is easier than ever. Login to your online banking page any time to view all your accounts and make transactions. You can even see a snapshot of your Money Manager, a new tool that helps you manage your finances. From your accounts summary page view a summary of your account balances, quickly access services such as your secure message center, security notifications, or transfers. Access more services like eStatements, Pay Bills, Manage Alerts and Turbo Tax through your Quick Links, and you can do quick transfers from and to your accounts in the Quick Transfer.

Customize your online banking view by moving, minimizing or even removing modules. You can also change your online banking view by using the “Theme Switcher.” Chameleon is colorful, while Majestic is a more traditional layout.


00:01:11 - 00:01:21

Acount Activity

View pending and posted transactions on all your deposit and loan accounts.


00:01:22 - 00:01:36

Transfer Funds

Setup up transfers to or from your accounts or create new and edit existing transfers. You can also transfer funds to pay a loan.


00:01:37 - 00:01:49

Bill Pay

Pay your bills, add new payees or pay multiple bills at once, in one convenient screen.


00:01:50 - 00:02:10

Banking Service Center

No time to stop by a branch? Access our Banking Service center any time through your online virtual branch. Create real-time alerts, and if your debit or ATM card is ever lost or stolen you can freeze your card in Guard you Card. Simply unfreeze if you find your card.


00:02:11 - 00:02:28

eStatements

View your e-statements and stop worrying about paper statements since your Liberty Bank eStatements are stored in your secure online banking.

 


[Get started with online banking today www.liberty-bank.com]

The Best of Online & Mobile Banking

Money Manager

Take charge of your money by seeing all of your accounts—even those at other financial institutions—all in one place, from any device. Track your spending, plan for big purchases, stay ahead of fraudulent activity, monitor your daily cash flow, and more. Use Money Manager to:

   - Easily create budgets, categorize and track spending habits.
   - Track how much money you have available to pay bills and other expenses day by day so you to make informed choices on when to schedule bills, make purchases and manage other spending.
   - Stay informed with account alerts via text or email.

Discover Money Manager

Bill Pay

Pay all your bills from your Liberty Bank checking account using your mobile app, tablet or computer—any device, anywhere, anytime.

Watch Bill Pay Setup Video

Send Money

Whether you’re splitting the bill or paying a friend back, Send Money lets you pay anyone, from any device. And they don’t need to have a Liberty account.

Watch Send Money Video  

Guard Your Card

Your Liberty Bank Debit MasterCard® is a direct line to your cash—keep it protected with powerful controls. Set alerts, block transactions, and even freeze and unfreeze your card from your mobile device.

Watch Guard Your Card Video

Other Online & Mobile Banking Features

Take advantage of even more powerful features1 that let you control your account from anywhere:

View account balances and details Order checks Send us a secure email message with account related questions2 (Video)
Open new accounts Stop payments Manage your Banking Service Center —update your address, change your settings and more (Video)
Make a one-time or recurring transfer (Video) Set alerts (Video) for low balances, large withdrawals and more Customize your screen by switching themes or clicking and dragging tiles
Pay your loan (Video) Download eStatements and eLoan Statements Deposit checks (mobile app only)

Frequently Asked Questions

Here are a few of the most common questions about our online and mobile tools. Don’t see your question? No problem! We’d love to hear from you. Just drop us an email or give us a call and we will find the right answers for you!

Is there a certain browser I should use when accessing online or mobile banking?

Yes, our Website and banking platform(s) work best with the two most recent versions of: Windows: Microsoft Internet Explorer, Firefox, Safari, Google Chrome; Macintosh: Safari, Firefox.

How do I update my personal information such as address, or choose new login credentials?

Click the Banking Services Center icon, select ‘My Profile’, select the info you’d like to update and follow the prompts.

What happens if I get locked out?

For online banking, use the “Trouble logging in” prompt on our website homepage. Via mobile; use the “Forgot Your Password” prompt on the log in screen. If you are still having difficulties, we are here to help 24/7. Just call (888) 570-0773.

Can I use my fingerprint to access my mobile app?

Yes! When logged into mobile banking, click on Banking Services, then “Manage Fingerprint” and follow the prompts.

Can I hide accounts I don’t want displayed on my Accounts Summary page?

Yes! Via desktop; go to the Account Summary screen, click the Hide/Show Accounts tab and follow the prompts. Via mobile device; click the Banking Services icon, choose Hide/Show Accounts and follow the prompts.

Can I open a new account online?

Yes! You can open new deposit accounts via online banking. Go to the Accounts Summary screen, click Account Opening and follow the prompts. Watch for our mobile account opening solution in just a few months.

Can I download and export my financial information?

Yes, you can download and export your financial information within Liberty Bank’s Online Banking. To export transactions into a personal finance application, click on the Account that you need to export history. Chose the date range by clicking on the timeframe showing (30, 60, 90 days). Once on the History page, click the Download for:
Microsoft Excel (xls)
Intuit Quicken™ (qfx)
Intuits QuickBooks™ (qbo)

How do I order checks online?

You can order checks from within your online banking profile through the Banking Service Center. If it has been a significant amount of time since your last order, you may need to contact us at (888) 570-0773 or visit a branch to order your checks.

How do I enroll for online banking through the mobile app?

To enroll in online Banking on your mobile device, first download the Liberty Bank mobile app using your mobile app store (Apple App Store or Google Play for Android devices). Once the mobile app is installed to your mobile device, launch the mobile app, and you will be presented with registration links.

Next, you will be prompted to accept the Mobile Banking Agreement. The Mobile Banking Agreement must be accepted in order to continue with the registration process. Next, you will be presented with required fields for the online banking registration. Data entered in the registration fields must match the user’s data that is on file with the bank.

Once your personal data has been entered and submitted on screen, you will be asked to select your User ID and password. The last step is to select any additional services offered by the bank. After that you will receive the congratulation message to let you know that we accepted your application. You will be able to access your accounts within one business day.

How do I enroll in text banking?

To enroll in text banking, please log in to the full online banking website, go to Banking Service Center, and choose Text Banking Enrollment. For a list of text banking commands and FAQs, please click the question mark ("?") icon in the right hand corner of the "Text Banking Phone List."

Bill Pay & Loan Payments

How do I add, edit or delete Payees?

To add, edit or delete a payee, select Manage Payees. This allows you to manage all your Payee information in one spot. You can add, delete or edit Payees from this screen. You can also set up e-Bills for select Payees.

To add a new Payee to your Bill Pay, simply click on Add a Payee. Then enter the Payee Name or select from a list of most popular Payees.

How do I request a bill payment?

On the Bill Pay Dashboard screen:

  • Choose the funding account from within the “From Account” drop down
  • Select the Payee you wish to pay from the “Payee” drop down list
  • Enter the amount you wish to pay
  • Select the Send Date
  • Click on the “Pay Bill” button

What are the “Delivery Date" and the "Send Date" in Bill Pay?

The "Delivery Date" is the guaranteed date the payee will receive payment. For electronic payments, funds will be withdrawn from your account on the "Send Date," one day prior to the "Delivery Date." For check payments, the funds will be withdrawn when the check clears your account. You will be able to see images of Bill Pay checks in your online banking transaction history.

What is the cutoff time for Bill Pay payments?

Payments set up after 5 p.m. EST will be processed on the next business day. Payments scheduled for non-business days will be processed on the next business day. Be sure to allow sufficient time for payment delivery and posting by your payee.

What happens if I do not have enough funds in my account to complete a Bill Pay payment?

If you don't have sufficient money in your account on the Send date, your account may be charged a fee for Non-Sufficient Funds (NSF). To avoid this situation, it is important to be aware of when you have scheduled payments and when money will be withdrawn from your account.

How do I set up a recurring payment?

Clicking on the “Multi-Pay” screen allows you to set up a recurring payment. Select the drop down arrow that appears to the left of your Payee, enter the frequency in which you want to have your payments made, enter the amount you want to pay and the date you want your payments to start.

What is Multi-Pay?

Clicking on the Multi-Pay Tab allows you to pay an individual bill, multiple bills, create a grouping of bills, set up the frequency of payments and set alerts. In addition, you can view scheduled payments, eBills and payment history.

How do I view scheduled payments?

Clicking on the Scheduled Payments Tab allows you to view all upcoming payments. Here you can also edit or delete the payment.

How are my payments sent to my Payees and when are the funds deducted from my account?

Bill Pay payments will be made two ways:

  • Electronic: if a payment is being sent electronically it will be displayed as “ELEC” on your “Manage Payees” screen within Bill Pay. Funds will be debited from your account on the "Send Date," one business day BEFORE the “Delivery Date” you select. If making a payment before 5pm on a business day, your funds will be debited that same day.
  • Paper Check: if your payee does not accept electronic payments a paper check will be issued and mailed to the address you provide. “CHECK” will display next to your payee name on the “Manage Payees” screen within Bill Pay. Funds will be debited from your account when your payee submits it to Liberty Bank for payment – exactly as if you mailed the check yourself. Checks can take up to 10 days to be received and posted by your Payee.

I am trying to set up an e-bill but I am receiving an error message, what do I do?

If the system had trouble connecting to the payee’s website, the message delivered may be an “error has occurred.” To confirm if the e-bill was set-up successfully please visit the “Manage Payees” screen to see if your e-bill prompt has updated from “Set-Up e-bill” to “Stop E-bill.” If “Stop e-bill” displays the e-bill has been set up successfully. If you are still having difficulty please contact us.

How do I pay mortgage loans online?

On the Accounts Summary screen you will see a Pay Now button next to your loan account(s). Click the Pay Now button, select a source account from the Make a Payment screen, select which loan to pay, enter the payment amount and payment date, then click submit. You will be asked to confirm, edit or cancel. Once confirmed, a confirmation number will appear.

Mobile Deposit

What are my mobile deposit limits?

You have a $20,000 deposit maximum per month.

When will I see the mobile deposit in my account?

Deposit cut off is 3 p.m. EST Monday-Friday. Deposits made over the weekend or on holidays will be processed on the next business day.

Debit Cards

Can I order an ATM/Debit card online?

Yes! For online banking, go to the Banking Service Center and select “Apply for an ATM/Debit Card”. From a mobile device, go to the Banking Services icon, select Secure Forms, select “Apply for an ATM/Debit Card”, complete the required fields and click Submit.

Can I request a replacement ATM/Debit card online?

Yes! For online banking, go to the Banking Service Center and select “Replace My ATM/Debit Card”. From a mobile device, go to the Banking Services icon, select Secure Forms, select “Replace My ATM/Debit Card”, complete the required fields and click Submit.

Can I request an increase on my ATM/Debit card online?

Yes! For online banking, go to the Card Services screen and under the Quick Links section, select “Card Increase Limit Request”. From a mobile device, go to the Banking Services icon, select Secure Forms, select “Card Increase Limit Request”, complete the required fields and click Submit.

Can I set up travel notifications online?

Yes! For online banking; go to the Banking Service Center and select “I have Travel Plans”. From a mobile device; click the Banking Services icon, select Secure Forms, select Travel Note, complete the questions and click Submit.

What is Card Services?

Card Services is a feature available via our mobile banking app. This feature allows Liberty Bank Debit Card holders to set controls on exactly how, when, and where your Liberty Bank Debit Card is used. For example, customers can set dollar limits, geographic restrictions, merchant restrictions and even activate a setting that requires your smart device to be within selected boundaries where your card is being used.

What is Guard Your Card?

This is feature that allows customers to “Freeze and Unfreeze” your Liberty Bank Debit MasterCard®. From the Accounts Summary screen, click “Guard Your Card”. It takes only one click to Freeze your Liberty Bank Debit or ATM card anytime it is not in use, or if your card is ever lost, misplaced or stolen. When you’re ready to use it again, simply click Unfreeze.

Transfers

What is a Liberty2Liberty transfer?

Transfer money to another Liberty Bank customer for free. All you’ll need is their full name and account number. This is an instant/same day transfer.

What is a Bank2Bank transfer?

Transfer money to an account you have at another financial institution; you can even set up recurring transfers and dollar amounts. Transfers may take between 3-5 business days.

What is Send Money?

Send money to anyone by text or email. If done before 5 p.m. on a business day, will take 2-3 business days.

Quicken & Quickbooks

How do I enroll in Quicken/Quickbooks for Direct Connect? 

Go to the Banking Service Center (last icon on the left when logged into Online Banking). Click on 'Card and Online Services'. Click on 'Online Banking Services,' then click Quicken/QuickBooks.’ Select the service you will be using and click “Enroll.” You will receive a success message at the top of your screen to let you know you are all set.

What do I use for a password for Direct Connect with Quicken/Quickbooks?

You do not have to use a separate username and password for Direct Connect. Once enrolled, your username and password for Direct Connect will be your Online Banking username and password.

Money Manager

What is Money Manager?

Money Manager is a financial management tool that allows you to view all your Liberty Bank deposit and loan accounts, and the flexibility to also connect your non-Liberty financial relationships for a holistic view of your personal financial picture. Using the tools in Money Manager you can track spending, plan for big purchases, monitor daily cash flow, set up activity alerts, and more.

Why don’t I see my transactions as they occur?

At this time, account activity is uploaded at the end of each business day and displayed in Money Manager by 8 a.m. the following day. We are already working on a solution to deliver your Liberty Bank transaction activity as it occurs.

Can I add accounts from other financial institutions and my credit cards?

Of course! From the Money Manager dashboard, click on “Add”. Then follow the instructions for adding another account.

Is there a tutorial I can watch to help me use Money Manager?

Yes! We’ve created several videos that outline the steps for setting up and using Money Manager.

Disclosures

  1. Subject to additional terms and conditions. Subject to internet and mobile service provider fees.
  2. Secure Email ensures your confidentiality when transacting business online with Liberty Bank. We use secure systems to protect your data and transactions.

Download the Mobile App

 

Banking on the go just got easier. The same great features you use on the website are now available in the app.

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