Online & mobile banking: on your terms and your turf.

Online banking packs the power of a Liberty branch right into your home computer—or mobile device. Manage your accounts, pay bills, send money to anyone, and much, much more. Enrolling is easy and helps you gain the confidence to take on anything—from anywhere.

Enroll Now

Online Banking Overview (2:28)


Video Transcript

00:00:00 - 00:01:10

Introduction to Liberty Online Banking

Online banking with Liberty Bank is easier than ever. Login to your online banking page any time to view all your accounts and make transactions. You can even see a snapshot of your Money Manager, a new tool that helps you manage your finances. From your accounts summary page view a summary of your account balances, quickly access services such as your secure message center, security notifications, or transfers. Access more services like eStatements, Pay Bills, Manage Alerts and Turbo Tax through your Quick Links, and you can do quick transfers from and to your accounts in the Quick Transfer.

Customize your online banking view by moving, minimizing or even removing modules. You can also change your online banking view by using the “Theme Switcher.” Chameleon is colorful, while Majestic is a more traditional layout.


00:01:11 - 00:01:21

Acount Activity

View pending and posted transactions on all your deposit and loan accounts.


00:01:22 - 00:01:36

Transfer Funds

Setup up transfers to or from your accounts or create new and edit existing transfers. You can also transfer funds to pay a loan.


00:01:37 - 00:01:49

Bill Pay

Pay your bills, add new payees or pay multiple bills at once, in one convenient screen.


00:01:50 - 00:02:10

Banking Service Center

No time to stop by a branch? Access our Banking Service center any time through your online virtual branch. Create real-time alerts, and if your debit or ATM card is ever lost or stolen you can freeze your card in Guard you Card. Simply unfreeze if you find your card.


00:02:11 - 00:02:28

eStatements

View your e-statements and stop worrying about paper statements since your Liberty Bank eStatements are stored in your secure online banking.

 


[Get started with online banking today www.liberty-bank.com]

The Best of Online & Mobile Banking

Mobile Deposit

Deposit checks from anywhere using your mobile device, and your funds are typically available the next business day. With email confirmations of your deposit, you can feel confident knowing your money is right where it should be.

Learn More  

Bill Pay

Pay all your bills from your Liberty Bank checking account using your mobile app, tablet or computer—any device, anywhere, anytime.

Learn More  

Card Controls

Your Liberty Bank Debit MasterCard® is a direct line to your cash—keep it protected with powerful controls. Set alerts, block transactions, and even freeze and unfreeze your card from your mobile device.

Learn More  

Money Manager

Take charge of your money by seeing all of your accounts—even those at other financial institutions—all in one place, from any device. Track your spending, plan for big purchases, stay ahead of fraudulent activity, monitor your daily cash flow, and more.

Discover Money Manager

Send Money

Whether you’re splitting the bill or paying a friend back, Send Money lets you pay anyone with a text message or an email. And they don’t need to have a Liberty account.

eStatements

Get your statements faster and free, and view them wherever you are. Reduce paper, printing and delivery impact on our planet while you declutter at home. We securely store your statements for 7 years! 

Learn More  

Other Online & Mobile Banking Features

Take advantage of even more powerful features1 that let you control your account from anywhere:

View account balances and details Order checks Send us a secure email message with account related questions2 (Video)
Open new accounts Stop payments Manage your Banking Service Center —update your address, change your settings and more (Video)
Make a one-time or recurring transfer (Video) Set alerts (Video) for low balances, large withdrawals and more Customize your screen by switching themes or clicking and dragging tiles
Pay your loan (Video) Download eStatements and eLoan Statements Deposit checks (mobile app only)

Equipment & Technical Requirements

In order to use Liberty Bank’s Online Banking Services, you need the following, at your own expense:

  • The most recent versions of any of the following browsers: Microsoft Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome or Safari.
  • Software that enables you to receive and access PDF files, such as Adobe Acrobat Reader, which is available for free download at http://get.adobe.com/reader.  

You may also access some features of the services by utilizing a variety of mobile devices with an up-to-date operating system (Contact us for information as to which features of the Services are available via a mobile device).

Either method chosen requires a current Internet browser and associated software that supports a minimum 128-bit SSL encryption or other security measures as we may specify from time to time.


Frequently Asked Questions

Here are a few of the most common questions about our online and mobile tools. Don’t see your question? No problem! We’d love to hear from you. Just drop us an email or give us a call and we will find the right answers for you!

Can I change my account nicknames?

Yes! To create nicknames for your accounts, access the Banking Service Center menu (Banking Services on Mobile) and click on “Manage Account Nicknames.”

How do I update my personal information such as address, or choose new login credentials?

Click Banking Service Center, select ‘My Profile’, select the info you’d like to update and follow the prompts.

Can I hide accounts I don’t want displayed on my Accounts Summary page?

Yes! Via desktop; go to the Account Summary screen, click Hide/Show Accounts and follow the prompts. Via mobile device; click Banking Services, choose Hide/Show Accounts and follow the prompts.

Can I open a new account online?

Yes! You can open new checking and savings accounts via online banking. Click Account Opening from the menu, and follow the prompts. This is not currently available on the mobile app.

How do I order checks online?

If you have previously ordered checks with us, you can place a new order within your online banking profile through the Banking Service Center. If it has been a significant amount of time since your last order, you may need to contact us at (888) 570-0773 or visit a branch to order your checks. This is not currently available through the mobile app.

How do I enroll in text banking?

To enroll in text banking, please log in to the full online banking website, go to Banking Service Center, and choose Text Banking Enrollment. For a list of text banking commands and FAQs, please click the question mark ("?") icon in the right hand corner of the "Text Banking Phone List."

Logging In

I forgot my username. What do I do?

Visit the login page, click on Forgot User ID and enter the requested information. If you are still having difficulties, we are here to help. Call (888) 570-0773, Monday-Friday 8 a.m.-7 p.m. and Saturdays 8 a.m.-3 p.m.

What happens if I get locked out?

For online banking, use the “Forgot password?” prompt on our website homepage. Via mobile; use the “Forgot your password?” prompt on the log in screen. If you are still having difficulties, we are here to help. Just call (888) 570-0773, Monday-Friday 8 a.m.-7 p.m. and Saturdays 8 a.m.-3 p.m.

Can I use Fingerprint ID or Face ID to access my mobile app?

Yes! When logged into the mobile app, click on Banking Services, then “Manage Fingerprint or Face ID” and follow the prompts. 

eStatements

Why should I enroll in eStatements?

  • Get your statements faster and view them whenever/wherever you want
  • We securely store your statements for 7 years
  • Reduce paper, printing and delivery impact on the environment
  • Stop managing the clutter of mail and statement storage
  • eStatements are free! 

How do I enroll in eStatements?

To enroll your account(s) in eStatements, login to the full online banking site (not available on the mobile app) and click the "eStatements" button at the top of the Accounts screen and follow the steps below.

Please note: If you are brought to the Statements screen immediately after selecting the "View eStatement" link, that appears next to the account number, this indicates that the account has already been enrolled in the eStatements/eLoan Statements. 

     1. Within the eStatement Enrollment section, review our Electronic Records Disclosure Agreement
     2. After reviewing the agreement, select the electronic enrollment preference for each account
     3. Click on “Accept & Update Preferences"

Bill Pay & Loan Payments

How do I create a recurring payment based off my eBill (electronic bills) information?

From the Bill Pay main menu:

  • Click on eBills
  • Select the down arrow next to your Payee name
  • Scroll down to the AutoPay section to setup your recurring payments*

*Some Payees are not available for eBill AutoPay.

How do I add, edit or delete Payees?

To add a new Payee, access Bill Pay, click on “Payees” and then click on “Add.”

To add a new Payee from the Mobile App, select “Bill Pay” from the main menu, select "Manage Payees," then click "Add" in the upper right hand corner of the page.

To delete or edit a payee, access the Bill Pay module and on the right hand side, under “Payees”, click the arrow next to the Payee. Click “Delete” in order to delete the payee OR edit the payee’s information and click “Update”.

How do I request a bill payment?

From the Bill Pay main menu:

  • Under the Quick Pay selection, select your Payee from the drop down list
  • Choose the funding account from within the “Pay From Account” drop down
  • Select the “Send Date”
  • Enter the Amount you wish to Pay
  • Click “Pay"

What are the “Delivery Date" and the "Send Date" in Bill Pay?

For electronic payments, funds will be withdrawn from your account on the "Send Date," one day prior to the "Delivery Date." For check payments, the funds will be withdrawn when the check clears your account. You will be able to see images of Bill Pay checks in your online banking transaction history.

What is the cutoff time for Bill Pay payments?

Payments set up after 5 p.m. EST will be processed on the next business day. Payments scheduled for non-business days will be processed on the next business day. Be sure to allow sufficient time for payment delivery and posting by your payee.

What happens if I do not have enough funds in my account to complete a Bill Pay payment?

If you don't have sufficient money in your account on the Send date, your account may be charged a fee for Non-Sufficient Funds (NSF). To avoid this situation, it is important to be aware of when you have scheduled payments and when money will be withdrawn from your account. If your payment is being processed electronically and there are not enough funds in the account, you will need to set up a new payment as it will not be resubmitted.

How do I set up a recurring payment?

  • Under the Quick Pay selection, select your Payee from the drop down list
  • Choose the funding account from within the “Pay From Account” drop down
  • Select the “Send Date”
  • Enter the Amount you wish to Pay
  • After you enter the Amount, more options will expand
  • Edit the “Frequency”
  • Click “Pay”

What is Multi-Pay?

Clicking on the Multi-Pay Tab allows you to pay an individual bill, multiple bills, create a grouping of bills, set up the frequency of payments and set alerts. In addition, you can view scheduled payments, eBills and payment history.

How do I view scheduled payments?

You can view all of your Scheduled Payments within the Bill Pay Dashboard in a listing or calendar view.

How are my payments sent to my Payees and when are the funds deducted from my account?

Bill Pay payments will be made two ways:

  • Electronic: if a payment is being sent electronically it will be displayed as “ELEC” on your “Manage Payees” screen within Bill Pay. Funds will be debited from your account on the "Send Date," one business day BEFORE the “Delivery Date” you select. If making a payment before 5pm on a business day, your funds will be debited that same day.
  • Paper Check: if your payee does not accept electronic payments a paper check will be issued and mailed to the address you provide. “CHECK” will display next to your payee name on the “Manage Payees” screen within Bill Pay. Funds will be debited from your account when your payee submits it to Liberty Bank for payment – exactly as if you mailed the check yourself. Checks can take up to 10 days to be received and posted by your Payee.

How do I see if a scheduled payment was processed?

From the full website: access the Bill Pay and click the “Payment Activity” button.

From the Mobile App: select “Bill Pay” from the main menu and tap “Bill Pay” to access the Quick Pay screen. You can then use the "<" & ">" on either side of the month to change the month you are viewing.

I am trying to set up an e-bill but I am receiving an error message, what do I do?

If the system had trouble connecting to the payee’s website, the message delivered may be an “error has occurred.” To confirm if the e-bill was set-up successfully please visit the “Manage Payees” screen to see if your e-bill prompt has updated from “Set-Up e-bill” to “Stop E-bill.” If “Stop e-bill” displays the e-bill has been set up successfully. If you are still having difficulty please contact us.

How do I pay mortgage loans online?

On the Accounts Summary screen you will see a Pay Now button next to your loan account(s). Click the Pay Now button, select a source account from the Make a Payment screen, select which loan to pay, enter the payment amount and payment date, then click submit. You will be asked to confirm, edit or cancel. Once confirmed, a confirmation number will appear.

Mobile Deposit

How do I deposit a check on my mobile app?

From the Main Menu, click “Deposit a Check” and follow the prompts.

What are my mobile deposit limits?

You have a $20,000 deposit maximum per rolling 30-day period.

When will I see the mobile deposit in my account?

Funds deposited by 3 p.m. on a business day will generally be available on the next business day. Deposits made over the weekend or on holidays will be processed on the next business day. If you are a new customer (for the first 30 days), checks will be be subject to a 5 business day hold.

Debit Cards

How do I freeze my debit card?

Log into the mobile app and select the Card Controls tab to freeze or unfreeze your card.

What alerts and controls are available for my debit card?

Our debit card controls give you even more power over your account. Set up personalized alerts and restrictions in your mobile app to help you stay in the know and in control. Use debit card controls to:

  • Freeze and unfreeze your card
  • Block or get alerts for various transaction and merchant types
  • Set transaction limits
  • Set approved payment regions and get alerts when your card is used outside that area
  • Block international transactions

Can I order an ATM/Debit card online?

Yes! For online banking, go to the Banking Service Center and select “Apply for an ATM/Debit Card”. From a mobile device, go to the Banking Services icon, select Secure Forms, select “Apply for an ATM/Debit Card”, complete the required fields and click Submit.

Can I request a replacement ATM/Debit card online?

Yes! For online banking, go to the Banking Service Center and select “Replace My ATM/Debit Card”. From a mobile device, select Banking Services from the main menu, select Secure Forms, select “Debit/ATM Card Replacement Request Form”, complete the required fields and click Submit.

Can I request an increase on my ATM/Debit card online?

Yes! For online banking, go to the Banking Service Center, click Secure Forms, select “Debit/ATM Card Daily Limit Increase Request”. From a mobile device, select Banking Services from the main menu, select Secure Forms, select “Debit/ATM Card Daily Limit Increase Request”, complete the required fields and click Submit.

Can I set up travel notifications online?

Yes! For online banking, go to the Banking Service Center and select “I have Travel Plans.” From a mobile device, select Banking Services from the main menu, select Secure Forms, select "Travel Notification,” complete the questions, and click Submit.

Transfers

What is a Liberty2Liberty transfer?

Transfer money to another Liberty Bank customer for free. All you’ll need is their full name, type of account and account number. This is an instant/same day transfer.

What is a Bank2Bank transfer?

Transfer money to and from an account you have at another financial institution; you can even set up recurring transfers and dollar amounts. Transfers may take between 3-5 business days.

What is Send Money?

Send money to anyone by text or email.

Quicken & Quickbooks

Can I download and export my financial information?

Yes, you can download and export your financial information from within Liberty Bank's Online Banking.  This feature is not currently available in the Mobile App.

To export transactions into a personal finance application (Quicken or QuickBooks): Go to the Banking Service Center menu. Within the "Card and Online Services" section, click "Quicken/QuickBooks."  Use the "Web Connect Download" section to export your transactions.

To export transactions from a single account or multiple accounts in a CSV format: From the "Accounts" menu, click the "Account Activity" button. Then, click the "Export all history" link to export for multiple accounts or select a specific account and date range for a single account.

How do I enroll in Quicken/Quickbooks for Direct Connect? 

Go to the Banking Service Center and select "Quicken/QuickBooks." Select the service you will be using and click “Enroll.” You will receive a success message at the top of your screen to let you know you are all set.

What do I use for a password for Direct Connect with Quicken/Quickbooks?

You do not have to use a separate username and password for Direct Connect. Once enrolled, your username and password for Direct Connect will be your Online Banking username and password.

Money Manager

What is Money Manager?

Money Manager is a financial management tool that allows you to view all your Liberty Bank deposit and loan accounts, and the flexibility to also connect your non-Liberty financial relationships for a holistic view of your personal financial picture. Using the tools in Money Manager you can track spending, plan for big purchases, monitor daily cash flow, set up activity alerts, and more.

Why don’t I see my transactions as they occur?

At this time, account activity is uploaded at the end of each business day and displayed in Money Manager by 8 a.m. the following day. We are already working on a solution to deliver your Liberty Bank transaction activity as it occurs.

Can I add accounts from other financial institutions and my credit cards?

Of course! From the Money Manager dashboard, click on “Add”. Then follow the instructions for adding another account.

Disclosures

  1. Subject to additional terms and conditions. Subject to internet and mobile service provider fees.
  2. Secure Email ensures your confidentiality when transacting business online with Liberty Bank. We use secure systems to protect your data and transactions.

Download the Mobile App

 

Banking on the go just got easier. The same great features you use on the website are now available in the app.

Apple

Google Play

Amazon Kindle

Liberty Bank offers the support you need to manage your Business account.

A better grip on your finances. Now within your grasp.

Manage Your Finances

With Liberty Bank, you're going places. In this case, to a different website.

cancel continue

Disclaimer: Links to third party sites are provided for your convenience. These sites are not within the control of Liberty Bank and may not follow the same privacy, security, or accessibility standards as Liberty Bank. Liberty Bank does not warrant any offerings from the third party providers, nor is Liberty Bank responsible for the security, content or availability of any third party sites, or their partners.

Disclaimer: Links to third party sites are provided for your convenience. These sites are not within the control of Liberty Bank and may not follow the same privacy, security, or accessibility standards as Liberty Bank. By accessing the SmartLenders Program via the provided link, you acknowledge the SmartLenders Program is not under the control of Liberty Bank. Liberty Bank does not warrant or endorse any offerings from third party providers, nor is Liberty Bank responsible for the security, content or availability of any third party sites or their partners including SmartLenders or the lenders that may be accessed by you through your use of the SmartLenders Program (the “Lenders”). Under no circumstances will Liberty Bank be responsible for any damages arising from the transactions between you and any Lenders or for any information appearing on SmartLenders’ site. SmartLenders will provide Liberty Bank with the following information about your application: applicant name; type of company; email address; loan amount requested; and progress status toward approval and funding. Liberty Bank may use this information to monitor your experience with SmartLenders and market Liberty’s services to you.