American Overhead Doors:
Cultivating Lives, a Door at a Time, since 1987
Starting out in his parent’s garage in 1987, Jim Misenti has come a long way over the past 30+ years, building up his vision – American Overhead Doors (AOD) – practically with his own hands. Thanks to the partnership with his wife, Dale and son, Michael, Jim will soon enter retirement proving that hard work does pay off. Based in Middletown, AOD is an award winning, family-run company, serving Connecticut through residential and commercial garage door sales, installations and service. Their team is 23 employees strong, has 19 fleet vehicles and 13 full doors in the showroom, and offers 24/7 customer service.
In 2019, AOD experienced their best year yet, in part because of Liberty’s lending help. They continued to focus on partnerships, products and people. Today, what’s keeping their momentum going in this niche industry? The power of their team, innovative technology and a commitment to quality. With our support, AOD is overcoming challenges, boosting employee morale and proving their ability to quickly adapt to industry changes.
First, investing in their teammates through development and perks remained a top priority. “We are proud that many employees started their careers with us and were promoted based on performance. It’s rewarding to see them succeed and enjoy coming to work every day. They’re like family.” stated Dale.
Second, technology was huge for AOD and their customers last year, especially when it comes to automation. “We now have a fully dispatched fleet with GPS, tying into our full operations and logistics. We are also about to release our live customer portal for appointments, payments and preventative maintenance.” stated Michael.
Third, high quality and professionalism was never compromised. In its 33 years, AOD has been recognized by the Better Business Bureau and other national organizations, including LiftMaster and Clopay, for outstanding service and products.
“The lending from Liberty allows us to focus on what matters: offering our customers only the best. Like Liberty, we are committed to customer satisfaction, that’s why we choose to bank with them. They make us feel comfortable and their friendly demeanor is always consistent." -Jim Misenti
For 35 years, the Misentis have called Liberty ‘their bank,’ both personally and professionally. The relationship has strengthened through every interaction they’ve had with our team and by having their go-to people at Liberty who are a phone call away. With the trust and confidence of Liberty on their side, AOD has plans to expand in 2020 and beyond with improvements to their showroom, a potential satellite office, software advancements, and more.
“We know Liberty will be there for us.”